Privacy Policy

This Privacy Policy explains how Agathus Studios LLC dba Living Archive collects, uses, discloses and retains personal information in connection with the Living Archive website, online store, showroom, customer service, marketing, events and related retail activities.

Information We Collect

Depending on how you interact with us, we may collect contact and identity information; billing and shipping details; order, return and commercial information; account and preference information; customer-service communications; photographs and videos submitted with claims; device, internet and usage information; approximate location derived from IP address; marketing and advertising information; trade-program details; appointment information; and inferences about preferences or interests. Payment-card information is generally collected and processed by our payment providers, and we receive limited transaction information.

How We Use and Disclose Information

We use personal information to operate, secure and improve the site; process payments and fulfill orders; provide customer service; manage accounts, wishlists, trade applications and preferences; prevent fraud; personalize the shopping experience; measure site and marketing performance; send permitted marketing communications; administer events and promotions; comply with law; protect rights and safety; and complete business transactions.

We may disclose information to Shopify and other technology providers, payment and fraud-prevention providers, warehouses, vendors, manufacturers, carriers, delivery teams, professional advisors, analytics and advertising partners, and government or legal recipients where required or reasonably necessary. We do not sell personal information for money. Some advertising or analytics activities may be treated as “sale,” “sharing” or targeted advertising under certain state laws.

Cookies, Marketing and Privacy Choices

We and our providers may use cookies, pixels, tags, local storage and similar technologies to operate the site, remember preferences, maintain security, understand traffic, measure campaigns and personalize content or advertising. Where available, use the cookie-preference tool to manage non-essential cookies. You may unsubscribe from marketing emails using the link in the message. Transactional communications about orders, returns, accounts and security may continue.

Depending on where you live and applicable law, you may have rights to access, correct or delete personal information; request a portable copy; opt out of sale, sharing or targeted advertising; limit certain uses of sensitive information; or appeal a denied request. Submit requests to orders@agathus.com with the subject line “Privacy Request.” We may verify your identity before completing a request.

Retention, Security and Children

We retain personal information for as long as reasonably necessary to complete transactions, maintain records, provide product support, prevent fraud, comply with tax and legal obligations, resolve disputes and enforce agreements. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.

The services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child provided information.

Contact

Agathus Studios LLC dba Living Archive

Email: orders@agathus.com
Showroom: 2972 Century Place, Unit D, Costa Mesa, CA 92626

Showroom visits are by appointment only.

 

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Living Archive is a trade name of Agathus Studios LLC. Agathus Studios LLC dba Living Archive is the legal seller of all merchandise purchased through Living Archive. By completing a purchase, you agree to this policy.